Privacy Policy
Last updated: 16 September 2026
1. Information We Collect
When you place an order or interact with our website, we may collect personal information including your name, email address, phone number, delivery address, and payment details. We also collect browsing data such as referral source and session information to ensure accurate pricing and partner attribution.
2. How We Use Your Information
Your personal information is used to process and fulfil orders, communicate order updates, generate invoices, and improve our services. If you consent to SMS notifications, we may send you order status updates via text message. We do not sell or share your personal information with third parties for marketing purposes.
3. Partner Information Sharing
When you place an order through a wellness partner's referral link, relevant order information (such as your name, order details, and contact information) may be shared with that partner to facilitate order fulfilment and customer support.
4. Data Storage & Security
We take reasonable measures to protect your personal information from unauthorised access, disclosure, or misuse. Your data is stored securely on cloud-based infrastructure. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking
Our website uses local storage and session data to maintain your shopping cart, referral session, and user preferences. We may also use analytics tools to understand how visitors interact with our website. These tools collect anonymous usage data and do not identify individual users.
6. Your Rights
Under the Australian Privacy Act 1988, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at the email address below. We will respond to your request within 30 days.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes your acceptance of the revised policy.
8. Contact
For privacy-related enquiries, please contact us at info@unitedhealthshop.com.